Coaching in the New World

Marshall Goldsmith’s Stakeholder Center Coaching takes leaders from learning what to do to stopping behaviors that are making them fail!

Coaching in the New World

Leadership is a commitment to constructive behavior. Marshall Goldsmith’s Stakeholder Centered Coaching provides guaranteed and measurable leadership growth by enabling successful leaders to lead and behave more effectively through positive behavior change that is sustained, recognized and acknowledged by others.

At Golden Professional Coaching, we work from the outside in. We identify behaviors that need changing and work with executives to think, feel, and behave differently. We work with the individual’s value system to ensure the change is long-lasting.

Leaders often fall into one bucket. Either they are so self-confident that they already believe they are successful, or they decide they are choosing to succeed or they have a strong attitude that they will succeed. A successful coach meets the individual where they are and helps them overcome the arrogance associated with their current attitude. For example, if an executive says I am already successful, he or she may consistently overrate his/her performance as compared to their peers. They may have difficulty accepting feedback or have opinions that are inconsistent with their image of success.

Peter Drucker once said, “50% of leaders I have met don’t need to learn what to do. They need to learn what to stop doing.”

As leaders, we spend a lot of time teaching others what to do, but virtually no time teaching leaders what to stop doing. The greatest challenge for new leaders is giving up their old familiar tasks and delegating them to someone new for fear the new person will not do the task the same way they did. Even worse, the new person may do it better!

Contact Golden Professional Coaching, LLC to set up a coaching engagement today! (214-668-0093)

UNRECOGNIZED INEFFECTIVE HABITS OF SUCCESSFUL LEADERS – PART THREE

Having a bit ego is not necessarily a bad habit as long as the ego has matured. A leadership coach gives examples of how leaders can be more effective when working to mature his/her ego.

Empowering the Ego

Most leaders I have worked with have their egos in check, but we know they are proud of their accomplishments. Their behavior surrounding their ego is somewhat expected and helps drive their self-confidence. Conversely, when their ego gets in the way of humility, great leaders can fall very quickly. Last week we reviewed the behaviors of leaders who use anger, negativity, clinging to the past, excuses and playing favorites to rule their organization. This week we will study the effects of empowering the ego. To read last’s Part Two, click here https://wordpress.com/read/feeds/75996734

An excessive need to be “me”

Have you ever worked with someone who appears to know it all? To them, admitting they made a mistake is a significant challenge because they want to avoid “losing face”. However, in the eyes of other people, a person who can admit to mistakes and move on from them is more likely to garner respect than someone who blusters and pretends they weren’t responsible. Ultimately, continued refusal to face up to being wrong or causing a problem can take a toll on one’s reputation, relationships, work, or professional life. If a person is not already used to admitting their own mistakes this new skill can liberate them and allow them to move on to better relationships and outcomes.

Get ready to own your errors!

 Looking at many leaders, we have to ask ourselves, can his/her ego honestly think, feel, say, and act that way? They may think they can run the company by themselves and do any job in this organization that their team is doing today, but is that reality or just ego. Believing they are good enough to do it all is not necessarily a position of arrogance or superiority. Instead, assuming they can do anything can be representative of a mature ego. The ego needs to mature to build a leaders’ self-confidence. When a leader heals and develops their ego, their career begins to transform, and the way they view the world lifts to a higher octave.

A leader with a mature ego is done pretending they are not good enough, and he/she discovers something shocking. They have grown to the point that they are secure, creative, connected, confident, intuitive, and wise enough to do anything they want to do. They realize if they try and fail at something they do not lose face by admitting their mistake and moving on to the next idea. They only have developed a new habit that says I have the self-confidence to be a leader, make decisions, make mistakes and move on.

Passing the buck

“The most important mark of a leader other leaders can trust is never passing the buck.”

MICHAEL HYATT

 Blaming others for their own mistakes is the antonym of leadership and a mature ego. How often do we face employees who are afraid to admit to their errors for fear of the punishment? I once talked with a CEO who was frustrated because her team was afraid to use their critical thinking skills and make logical decisions. The employee’s lack of self-confidence put a significant burden on the CEO because her employees would ask her advice on every single decision, which wasted a tremendous amount of her time. They feared deciding on their own because her punishments were harsh.

As leaders, we need to evaluate the method in which we communicate the action we asked our employees to take and reframe the communication in our mind to determine if someone less experienced than we are would perceive the conversation in a different way. Real leaders need to take complete ownership when things go wrong. That’s what a leader does even if it means getting fired. If a leader throws someone under the bus, they lose the trust of his/her team making it impossible to lead them.

Refusing to express regret

 The inability to take responsibility for our actions and admit we are wrong eliminates our ability to recognize how our actions affect others. Leaders often fear to show regret thinking falsely that a regret is a form of weakness.

Often as leaders, we are required to take actions we don’t necessarily want to make, but it is our job to do what is expected of us. I can think of many occasions over the years when I had to lay employees off due to a change in the business. When I was young and had an immature ego, I was able to complete those lay-offs without any thought to the individual.  I realized how important it was to consider the reaction that would come from the employee and allow them to save face as my ego became more mature.

 Winning too much

 

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Can you think of any sports professionals that need to win at all costs and in all situations? They go after a win when it matters when it doesn’t matter, and when it’s entirely beside the point. Have you experienced any leaders that will take the opposite view of any discussion point and fight to win it even if they don’t care about the solution? I have difficulty thinking about my college football coach, who was a revered faculty member. I worked in the dining hall during college, and we were not allowed to enter the room when the football team was eating for fear we would overhear strategy and pass it on to the competition. At one point, the milk ran out in the dining area, and no one would go out and fix it for fear of the coach. Since I didn’t care much about football at the time, I took the initiative to go milk the cow. Such meritocracy was just uncalled for but was a regular occurrence during that time.

Now, years later we find out that the assistant coach was molesting boys in the football locker room and the coach knew all about it. Rather than go to the police with the information, the coach chose to force the retirement of the assistant coach and continued to coach his precious team to protect them from the scandal. The evidence is clear that many individuals were aware of what was going on and gave no thought to the young boys who had their lives ruined.  Where was the coaches’ ethical values and where were the rest of the coaches and players? Think about Lance Armstrong and Tonya Harding; where were their values when they decided to do whatever they had to do to win.

The challenge is not with the desire to win. We all should want to win and increase the visibility of our business due to our success. The challenge is winning while maintaining our ethical values and validating that our winners are doing so honestly. Leaders have to own the integrity of their business and win but not at any cost.

Telling the world how smart you are

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Do you remember the international game show called,  “Who Wants to be a Millionaire?” This was a show where contestants were asked trivia questions and had the opportunity to call a friend or use the audience’ response to win the million dollars. The show aired for months before the first winner was announced. The first winner, who happened to be an IRS agent,  was a true expert on all facts. His answers seemed to come out of nowhere. On the final question, he used his lifeline to call his Dad and rather than ask him a question he said, “ hey Dad I am going to win a million dollars, the answer to the question is x.” Confetti flowed from the ceiling and it was an exciting moment.

We often face individuals who appear to be self-proclaimed experts and talking with them can be extremely irritating. However, let’s be clear that there are true experts in every field. As a leader, we are much better served to show off our listening skills than our expert skills. However, if you really want to be an expert on anything simply google “how to be an expert on anything” and you will come up with over a million hits telling you how to do so.

Final Thoughts

This week’s’ blog has everything to do with our ego. As leaders, it is important that we build a mature ego.  Some individuals take offense to leaders who have egos. However, it is my contention that natural leaders start with an immature ego that allows poor behaviors like winning at all costs, controlling every conversation, acting like they are an expert at everything, or refusing to express regret. If a leader will allow their ego to mature as described in this blog, they will be rewarded with faster and larger success as an executive.

Are you looking forward to Part Four? Next week will review upholding boundaries. Be sure to click follow to be notified of a new posting.

 Presented by Golden Professional Coaching LLC

A Marshall Goldsmith Stakeholder Centered Coaching Company

We Build Tomorrow’s Leaders

Reference: “What Got You There Won’t Get You There.” Marshall Goldsmith, pg. 40

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